Refund policy
At Boundless, customer satisfaction is important to us.
Returns
We accept returns within 7 days of delivery.
To be eligible for a return, items must be:
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Unworn and unused
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In their original condition
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Returned with original packaging and tags where applicable
Non-Returnable Items
We cannot accept returns for items that:
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Have been worn or used
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Have been damaged after delivery
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Are returned without original packaging where required
Refunds
Once your return has been received and inspected, we will notify you of the outcome.
Approved refunds will be processed to the original payment method within a reasonable timeframe.
Return Shipping
Customers are responsible for return shipping costs unless the item received is incorrect or faulty.
Damaged or Incorrect Orders
If you receive an incorrect, damaged, or defective item, please contact us as soon as possible so we can resolve the issue.
Contact Us
For all return enquiries, please contact:
support@boundlessholdings.co.uk
We aim to respond to all enquiries within 24 hours.